From disembarking a long-haul flight, I was pleased to be able to head quickly to the lounge which has their own side entrance closer to the re-entry point into the Terminal for transit passengers. As the largest airline flying out of Detroit, the Sky Club did occupy a central location and they took into account the passenger flow here.
The Sky Club has a large reception desk in the ground floor where staff checks your status and boarding pass for entry. Once processed, guests could take the elevators or stairs up to the second floor which is the main part of the lounge. Chocolates and candies are provided on the reception desk which is nice and there was an offer for Delta gift cards as well.
Like most airline lounges in its hub, the space is huge but I seem to have visited during a peak period around dinner time, meaning most of the seats are occupied.
The central space has more low armchairs in red or beige and in between them there are small side tables with power outlets at the base. Closer by the windows, there are more highback armchairs that was more comfortable for lounging.
At the edge of the walkway there was lounge chairs with taller tables that allows guests to lounge and dine at the same time.
Some of the nicer seating spaces in the lounge are on the armchairs facing the windows as they provide a quieter space for guests in addition to a nice view of the terminal below. Because these armchairs face away from the lounge, they also provide more privacy.
In the middle of the lounge, there was a large space that holds the buffet console with red cafeteria chairs and white tables placed around. Flatscreen TVs and a news ticker provides constant information to Business passengers while they dine here.
There was more dining tables set by the walkway and outside the central rotunda area that holds the buffet console. This was necessary as nearly all the dining tables was occupied when I arrived.
Since the armchairs in the lounge are not really useful for working, many of the dining tables are also occupied by guests working on their laptops.
Next to the buffet area, there was also several bar tables for guests that wants to just have a quick bite. This standing bar tables are placed next to the beverages section so it makes sense as well. However this space is closer to the doors that leads to the kitchen and is darker than the rest of the lounge.
Food & Beverage in the Lounge
Decent food selections from the buffet starts with the common dishes like cookies and bite sized brownies. Other dried foodstuffs includes chips and flatbread.
Next on the buffet was freshly cut vegetables and a salad bar. Aside from the usual carrots, celery and broccoli with dips, there was cilantro and olives for toppings in the jar.
At the end of the buffet table was hot cooked food which was beef and chicken meatballs, Mac and cheese and a vegetable fried rice.
Around the bar area at the other side of the buffet, guests could find crackers and two kinds of soup. Choices that day was between vegetarian chilli or creamy chicken with rice.
Instant cup noodles was also available for quick meals. As a side note, the lounge uses disposable paper bowls and plates with plastic cutleries. I am not a huge fan as this creates a lot of waste and the flimsy cutleries was not nice to handle.
The bar section of the buffet has a console for water, soft drinks and liquor. There was orange and cranberry juice provided as mixers for the alcohol as well.
Across from the liquors, there is another console holding several types of wines.
Besides the main buffet in the middles there was two other stations spread around the lounge serving Starbucks coffee with an automated espresso machine. This makes it more convenient for guests who are just lounging.
At the end of the lounge, there is a secluded area that holds a space for guests to work. There are no computers here but each cubicle is fitted with comfortable work chair.
In the main lounge area, guests can find a console with a printer and photocopier if they need to print some documents. There was fresh fruits placed beside the printer for snacks as well.
A limited collection of local business magazines are also available but they were not very useful to most travellers. Though in an era of digital publishing real newspapers and magazines might be less common nowadays.
Two shower rooms are available to use in the lounge but there was a long queue for both such that I did not bother.
For a lounge in one of Delta’s hub, I was expecting more, considering their Seattle lounge looks and feels spectacular. The dated decor and crowded lounge situation here did mar the experience, even though the food and beverage provided was reasonable for a domestic second-tier hub in Delta’s network.