In this post, I would combine both of my experience in the Lufthansa First Class Terminal which I have written about before. Arriving in Frankfurt on First Class from Singapore meant I disembarked from the aerobridge and thus made my own way to the First Class Terminal. For the return trip from Lyon, our plane parked at a remote stand and it was delayed so I was actually picked up using a Porsche and while they offered to drop me off straight at the First Class Terminal, I wanted to check out some items in the shops at the main terminal, that was where I asked to be dropped off at.
Lufthansa’s First Class Terminal is one of the more exclusive lounges in terms of gaining access. Guests can only access this stand-alone building a few minutes walk from the main terminal when they fly or connect on Lufthansa or Swiss First Class on the day itself. Even flying other Star Alliance carriers’ First Class does not grant access to this facility. Another way to get entry is by getting the HON Circle status, which is the top tier status in Lufthansa’s Miles & More program. This is akin to Singapore Airlines’ PPS status and not easy to attain since it requires plenty of paid First and Business class travel onboard Lufthansa.
With their own private security and passport control, guests visiting this lounge will have to hand over their passport and boarding passes to their host. Both will be handed back when it is time to board as the host will personally find you in the lounge which occupies most of the second floor.
Past the private security which means guests are unlikely to encounter queues, there is a small duty free store before entering a foyer. The walls beside the foyer is lined with magazines and newspapers while there is a customer service desk which should have a staff who can help you if you have any queries.
Private Work Rooms
Turning left before the customer service desk will lead guests to a corridor where there are 3 private rooms for guests who needs to work. The space has a large desk and plenty of power outlets.
These private rooms comes complete with coat hangers, telephones and a PC if you did not bring your own laptop.
Main Lounge Area
Aside from the workstations, the left section of the lounge is generally quieter as it is separated from the dining area. There are leather armchairs arranged around a rectangular coffee table with snacks and a beverage menu placed in the middle of the table. Coat hangers are also located beside so there will be plenty of space to sit down and relax.
At the end of this quieter section, there are several lounge chairs that function as daybeds for guests who wants to get some nap time. It is a nice space to relax if the 2 private rooms are occupied.
The other side of the lounge has more of the same seating arrangement around coffee tables. A similar snack tray setup can be found in the middle of the table. Coat racks can also be found beside the sofas and armchairs and it comes in handy during the winter months. Guests would also sometimes place their luggage below the coat rack though it is placed at your own risk.
On this side of the lounge, there are comfortable loungers with ottoman that faces the window. As mentioned previously, this space is one of my favourite in the Terminal as you get natural light in the day while facing away from the crowd.
One of the seating spaces have been configured to face the large curved flatscreen TV that plays the news. The noise has been muted so as not to disturb other guests.
Across from the main seating area is the restaurant and bar that I would cover at the end. Instead we move forward to the Cigar lounge which is an enclosure in itself. While there used to have cigars displayed inside, I did not see it this time round. As a non-smoker, I am not sure if Lufthansa still supplies them on demand.
The cigar lounge itself is quieter since some guests might not enjoy the smell inside. The seats here are more basic and seems to be configured more towards solo travellers.
However there was a small bar area in the Cigar lounge stocked with whiskies, fruit liquors, and cognac. Since there are usually no staff inside the Cigar lounge, guests should generally help themselves. Though they could also get drinks from the bar in the main lounge and bring it here themselves.
Private Nap Rooms
Across from the Cigar lounge, there are 2 separate nap rooms that guests could request to use from their host upon their arrival. Most times, I had no problem getting one of them since it is not a suite like the one in the Swiss First Class lounge. Instead it is a windowless room with a bed.
It does, however, provide a private space in case you need to re-pack your bags or have a long layover and wants a more secure area to store your hand-carried luggage and coats. After all the key to the room is provided to guests when they get to use the room. These rooms have bottled water and glasses as well.
At the end of the terminal, there is another reception area for showers and the area for washrooms. For a First Class Terminal, the washrooms are private cubicles and with less use, it is definitely more plush. Last time I visited, I did not get the shower rooms with a bathtub. I believe only one or two of their shower rooms have a bathtub, and they all have a walk-in shower area and their own toilet.
The private shower rooms have plenty of space with a large bench where towels and bathrobes are supplied. The bathtub is located towards the right of the bathroom with the vanity console right by the entrance.
By the bathtub guests would find the quintessential rubber duck and a bottle of Etro bath salt.
On the right side there is a shower area complete with a rain shower. Etro amenities are provided in the shower area and the vanity countertop. In addition to the basic shampoo, conditioner, bath gel and lotion, there was more toiletries such as a comb, cotton pads, wet towels and hair bands.
Meanwhile hidden behind the countertop was the toilet and the layout of the bathroom was really nice for an extended shower. The extensive amenities provided meant it was one of the most complete shower experience one could have in an airport lounge.
On the outbound trip, I was able to enjoy breakfast in the restaurant. Like the rest of the lounge, the area is meant to feel open yet private at the same time. Two semi-partitions split up the dining area into 3 sections with most tables set for 2 person to dine. Though there are two tables that could be used for groups of 4. I do believe the host could definitely re-arrange the tables for larger groups, though it is unlikely since most First Class cabins only have a maximum capacity for 8 passengers.
Unlike most airport lounges, the table has been setup like that in a premium restaurant with white linens and polished cutleries placed in every seat. There is a buffet area at the back of the restaurant, though a menu will be offered to guests who are seated. Guests could choose items from the menu to be served at the table or they could help themselves to the buffet. The staff could certainly assist in serving the food even from the buffet if one is just happy to sit down and relax.
The menu pretty much contains all the items in the buffet with classic Continental selections like fruits, yogurts and cereals with dried fruits and nuts having its own section.
Homemade jams and honey have an extensive selection as well and they go well with the fresh variety of bread and pastries.
Other cold dishes like ham and salami are placed alongside the cheese. There was also smoked salmon and iberico ham. Generally the quality of the food cannot be faulted.
Since Germany is famous for their sausages, there was boiled sausages here along with pan-fried mushrooms. Other hot dishes includes scrambled eggs, bacons, tomatoes and baked beans.
For sweeter variations, there was classics like waffles and pancakes; maple syrup served alongside. There was also muffins and a variety of cakes and tarts.
Normally when flying into Europe from Asia, the early arrival meant I would usually have breakfast prior to landing. As such I am usually not that hungry, so I have another light breakfast because the quality of the food here is as good as a decent cafe in town. On some connecting flights, it might even make sense to have an early lunch since the intra-Europe flights might have limited meal service. Though in my past experience the food served in Lufthansa’s intra-Europe Business Class is not too bad and a step above what is served in North American domestic routes.
For my return flight to Asia, I arrived in the afternoon, with a connecting flight at night. This meant I had time to try out the dinner service in the First Class Terminal. The dinner menu is seasonal thus there might be a different menu when you visit, though the menu really looks like dining in a fine restaurant in town.
From the menu, the antipasti and salad selections are actually found at the buffet console and guests could help themselves. With the waiter service in the First Class Terminal, though, it is also possible to order them from the table.
Some of the main courses like the linguini, fried rice, beef teppanyaki, chicken curry and grilled pike perch are also available from the buffet. Since I was geared for a proper dinner, I ordered their special of veal. The dish was somewhat disappointing as the meat was a bit dry and tough to eat. For starters I had the consomme which was standard and pleasant to have before a long flight.
When dining in Europe, I always look forward to dessert as they usually have an extensive menu and the First Class Terminal did not disappoint. There was a good selection of cakes and tarts from the buffet.
In addition, puddings and fruit cocktails are plated individually, with some cakes in small portions so guests could easily have a couple of varieties without guilt.
However, I went with a classic choice of vanilla ice cream with warm chocolate sauce. This was probably the highlight of the dinner since the vanilla ice cream has a rich vanilla flavour and the warm chocolate topping just made it so perfect that I had a second order.
The restaurant concept in the First Class Terminal was great for dinner service and there was no shortage of seats when I visited. While the main course was not to my liking, the variety was adequate and there was plenty of choices for international travellers. And I do have to commend them for the great dessert selections!
Finally after settling dinner, I still had some time before boarding and this makes it perfect to have some drinks by the bar. The extensive wine list is something connoisseurs might enjoy when visiting the lounge.
Otherwise, the bartender would be able to provide recommendations on any type of drinks. They could even whip up some cocktails for you, or do a whisky tasting.
And if you are not a drinker, a visit to the bar is always nice to grab some of the gummy bears. With so many different flavours, do get a small bowl to try all of them.
All in all, I still enjoy a layover at the First Class Terminal, especially if it is a long transit. There are enough amenities to refresh yourself and get filled up after a long flight or before. The Porsche pick-up and drop-off service makes it even worthwhile to make your own way to the lounge from the airport terminal since you do not need to worry constantly about time to board as the host will find you. Because when it is time to board, they will invite passengers to head down one floor to collect the passport and boarding pass. They will then be brought to one of the waiting Porsches or a van if there are more than 3 people travelling on the same flight. With that said, I think Lufthansa’s model should be the benchmark for any First Class lounge operation.