From the airport, we took an Uber to the hotel and arrived at around 11:30am. The fare was around 35 Soles (~$11), as the driver dropped us off at the hotel porch. Once there, the bell boy came to help us with the luggage. The hotel is located in the central business district close to the San Isidro neighbourhood. While not near to the tourist sights of the old town or the beautiful coastal part of Miraflores, it is situated in the middle making it viable for a sightseeing base.
The check-in desk is located inside and necessitates guests to walk past the restaurant and the lounge. With all the other front desk agents occupied when I arrived, it was a short wait before another agent appeared to gesture me over.
Check-in took a while but it was neither friendly nor very amicable. It felt to me like I was not that welcome as a guest since there was no mention of any upgrade or benefits until I asked them about it. Once I obtained my room key, we had to walk past a walkway with some other amenities such as an ATM machine, a telephone booth and a small gift shop before reaching the elevators.
Room No: 3003 Category: Executive King Room
As I had set a high room with a view as my preferred room on my account, I was indeed given one in a high floor.
From the floor plan above, the room has a large walk-in closet where luggage stands can be found long with bathrobes and hangers for clothes. This space makes it convenient when travelling with luggage so that it does not clutter the rest of the room.
The next section of the room is the bathroom and space abounds in the bathroom too, with double vanities gracing the countertop.
Across from the vanities was a large bathtub with a glass wall the opens out to the bedroom. The bathroom glass wall has partially frosted glass that provides some privacy but would not be that suitable for guests sharing the room with a colleague or a family. Beside the bathtub, there was a separate shower area with a glass partition. There was both a rainshower and hand-held shower head inside the shower area.
Hidden from the bathroom entrance and situated across from the shower area was the toilet and bidet. Bathroom amenities was the usual Westin White Tea and Aloe scent which is quite nice.
In the bedroom proper, there is a wall mounted flatscreen TV with a ledge below the TV and some shelving space beside it. Next to the TV there is an elliptical desk with a cabinet beside it. The large desk has generous space for working with conveniently located power outlets on the cabinet.
Next to the glass window separating the bedroom and the bathroom was a chaise lounge with a side table and it can double as a day bed for watching TV. In the middle of the room was a King sized bed and as always the bed was very comfortable. However for a new hotel, the bedside tables did not have power outlets that makes it easy to charge your phones by the bed.
Being located on a high floor, there are some nice views of the city from the bedroom. Our room faces a major highway intersection and it was nice to see the traffic of the city from our room.
Found by the bed was a small vial of a lavender scented balm to help guests in sleeping and this was a nice touch to an already nice bedding. As a Platinum guest, I was also entitled to a free laundry of one item per stay.
Westin Executive Lounge
For Marriott Platinum guests, the entitlement of lounge access provided us entry into the Executive Lounge which is located one floor below our room on the 29th floor. Breakfast is served every morning in the lounge along with the evening drinks and snacks. Otherwise the lounge remains open from 6am in the morning until 10pm at night and guests with access could always conduct check-in here or get bottled drinks, coffee and tea.
Located right next to the small reception desk to the lounge, there is a large living space with an L-shaped sofa and 2 armchairs around a coffee table, and a TV showing business news or sports matches.
For a hotel lounge, the seating here could be a bit lacking especially when it comes for guests to enjoy the free breakfast and evening happy hour. There are several dining tables with 4 chairs around that was used by business guests for a meeting table.
At the left end of the lounge, there was an even larger TV that could perhaps be used for presentations with some tables and chairs.
On the right end of the lounge, there is another room with another TV with sofas and armchairs for seating. At the corner of this room, there is a Macintosh workstation.
Breakfast in the Executive lounge is served in a buffet console and the food variety was adequate for a lounge breakfast. It is definitely more generous than North American hotels.
Cold cuts in the buffet was a choice of pork or turkey ham and smoked trout and there was up to 4 choices of cheese.
Croissants and several kinds of bread was served next on the buffet and there was a toaster with various spreads.
Hot food choices on the buffet includes 2 kind of scrambled eggs and there was a nice range of toppings from diced ham, salsa and cheeses to give flavour to the scrambled egg.
There was treats like French toast and quiches as well. Fruit compotes was available as toppings for the French toast and quiche.
At the last section of the buffet there was assorted nuts and dried fruits that guests could enjoy on their own or add to yogurts served on the buffet.
For drinks, guests could order cappuccinos and lattes from the staff who would prepare them from the bar. There was tea available as well. Juice selection in the buffet was papaya and orange, though they have 2 kinds of mixed healthy juices that was nice to have.
Another benefit of having an Executive Lounge access is the complimentary evening happy hour food and drinks. Again, the selection in this lounge far exceeds my expectation and definitely better than the average lounge fare in North American hotels. For starters, there was small tapas of octopus with more cold cuts and cheese.
Then there was typical lounge food like loaf cakes and vegetables in dips. This was served alongside bread and breadsticks.
A complete salad bar was present in the buffet and in addition to fresh vegetables with a variety of dressings, there was additional dishes that made the salad bar great.
These include some local dishes like a Mexican chicken salad (Salpicon de Pollo), a Peruvian fish carpaccio (Tiradito de Pescado), a salad of corn and shell beans (Solterito) and smooth gravy made of huacatay (Ocopa) that looks a bit like guacamole.
Cooked food on the buffet during happy hour includes an Ecuadorian chicken stew (Seco de Pollo), Peruvian steamed fish fillets (Sudado de Pescado), rice with carrots (Arroz de choco) and some fried tapioca.
There was also a beef with angel hair pasta soup (Sopa Criolla) which certainly allows guests to have a complete dinner in the lounge.
Even better was the fact there was a large variety of desserts to end the meal. There was fruity desserts like strawberry parfait to chocolate desserts like Bavarois de chocolat making sure there was something for every taste.
Not only were the desserts creative, they were beautifully presented on the buffet as well. The small portions also made it possible for guests to try a bit of each variety.
While the size of the lounge was large, I did not find there to be adequate seating spaces for dining inside the lounge unless guests share the space. More emphasis on dining tables for couples and single travellers might have been more optimal. Otherwise the lounge is a very nice place to spend the evening in the city due to the wonderful views of the city at night as it stretches from one end of the building to the other, giving views that would be different than those in the room.
Restaurants and Shops
Aside from the Executive Lounge, guests could dine in several spots within the hotel. There was the 770 Market Restaurant serving International cuisine, situated in the lobby level right beside the reception desk.
By the reception desk there is also the Lobby lounge for light snacks and drinks.
And finally, there is the Maras restaurant serving Peruvian cuisine that comes with its own classy bar.
Gift shops selling Alpaca wool and other souvenirs could also be found in the lobby.
Fitness and Spa Facilities
As a Conventional Hotel, there was several meeting rooms on the second floor of the hotel and on the 3rd floor, guests could find the hotel’s major facilities like a well equipped fitness centre.
The large fitness centre has plenty of treadmills with a complete set of training machines and weights set. Water dispenser and towels are provided inside as well along with headphones and guests could even request for workout gear for a fee as Westin have a tie-up with New Balance.
There is a small multi-purpose room inside the fitness centre that can be used for aerobics or yoga.
Located next to the fitness centre, there is the Westin Heavenly Spa along with an indoor swimming pool.
For a city centre hotel, the swimming pool is large in size and another highlight of this hotel.
Not only was the swimming pool large, the setting was beautiful and there was plenty of deck chairs by the poolside to lounge in.
Room rates at the hotel was $265 per night and this was slightly on the high side for Lima but the hotel rates were higher on the days I wanted so even some of the older hotels were asking for this price. While I did not particularly enjoy the indifferent front desk staff on check-in and check-out, the staff at the Executive Lounge was nice. The facilities and the Executive lounge was also a highlight of staying here, so I would still recommend this hotel for visitors to Lima.