From Cusco, it would take about one hour and a half under normal traffic conditions. Though we took about 3 hours as the driver had to stop for petrol and brought us to an alpaca farm in Chinchero to see the process of dyeing alpaca wool. It was a nice detour and allowed us to explore and see more of the rural life in the Sacred Valley.
By the time we arrived at Tambo del Inka, it was around 1pm, and the hotel is located by the river in the town of Urubamba. The town is much smaller than Cusco and has no interesting sights in itself, though there is a PeruRail train station in the hotel that allows guests staying here to take the direct train to Aguas Calientes. Do note that there are only one departure from this station and one return trip, which meant that I did not take the train from this station even though I stayed in this hotel.
Our luggage was collected by the bell boy and we were ushered into the spacious lobby with a fireplace in the middle. As we were seated in the lounge, the check-in staff requested for our passports and another staff member came over to present us with fresh towels and asked if they could serve us any drinks.
The service on arrival was excellent and allowed us to relax in the comfortable seating within the lobby. Like all the hotels in Cusco area, there is a Coca tea stand in the lobby beside the tour desk. And if you are tired of Coca tea, there is an iced tea counter next to the lobby as well. There is also a gift shop, a business centre with an ATM machine and a tour agency.
As it turns out the check-in took a while since they had to check if the room was ready. That meant we proceeded to have lunch at the bar area first as we waited for our room to be ready.
After our lunch, I went back to the reception desk to check on the status of the room and was presented with our room keys. The staff offered an escort to the room but we declined and instead she offered a map of the resort. As a courtesy for making us wait for check-in, we were offered a complimentary use of the thermal circuit inside the spa.
Room No: 211 Category: Junior Suite with 2 Queen Beds
Our room is located one floor below the lobby level, and on the same floor as the spa. This floor is ideal as guests have access to the gardens from the room instead of a balcony.
From the main entrance, the first thing guests will see is the large living room with a dining table at the end. There is a TV cabinet on the right side of the wall with a small armchair beside it. The armchair becomes useful for putting on hiking shoes since this section of the room was dimly lit and thus not suitable for reading.
On the other side there is a sofa with a wooden back and plenty of pillows. While nice, the sofa was not that comfortable for lounging. A standing floor lamp is the only illumination point with a ceiling spot light by the window. Thus the living room can be a bit dark in the evenings. In the day, the large windows brightens the space nicely.
Next to the window, there is a round dining table with 4 chairs and a console that holds a telephone on the side. The console is the best spot for charging your devices in the suite since there are not much power outlets around the living room.
Next to the dining table are the pair of doors leading to the bedroom. While it is classified as a Junior suite, this is a proper suite by definition. There are a pair of armchairs next to the windows with a small table in the middle. Behind the chairs are sliding doors leading to the garden.
In the bedroom, there is a dressing table with a mirror that doubles as a desk and the minibar shelf. The beverage fridge is located beside the desk with an espresso machine utilizing Britt espresso capsules on the desk.
Within the minibar fridge, there are liquor, beers, juices, the usual soft drinks and Inca Kola.
Two queen sized beds are positioned in the bedroom as well. Since both the Palacio del Inka and Tambo del Inka are owned by the same company, it could be a theme across their hotels. Again, it makes these 2 hotels suitable for young families travelling with small children.
At the corner end of the bedroom, there is a walk-in closet with its own tall wall mirror. The luggage bench beside one of the beds and the cabinetry inside the closet makes it easy to store your luggage even if you are traveling with a few of them.
Inside the closet, guests can find the safe deposit box, a pair of umbrellas, bathrobes and slippers.
Next to the closet, there is bathroom but they are not connected. Being a proper suite bathroom, there are double vanities here with a weighing scale and a stool for guests who wants to do make up inside. Bottled water was placed in the bathroom for guests and it was simple enough to call room service for more bottled water as I do not believe the tap water is clean enough for consumption.
Towards the right side there is an enclosed section with a opaque glass partitions. This compartment houses the toilet and bidet and it is a well-lit space.
On the left side, nearer to the windows, there is another enclosed compartment with transparent glass. There is a large soaking bathtub inside with a spacious shower area. The shower features both a rain-shower head and a hand held one. Louvred windows with opaque sections allows natural light into the bathroom and yet providing privacy making the bathroom very nice for long showers.
Amenities inside the bathroom are by Swedish brand Byredo though there was bath salts from Gilchrist and Soames. I believe The Luxury Collection portfolio of hotels are now using Byredo’s bath products. Larger bottles were supplied in the bathroom as well on account of this room being a suite. A complete range of amenities are provided in the vanity countertop and a loofah is placed by the bathtub.
To get to the resort gardens directly outside the room, guests could use either one of the sliding doors from the bedroom or the living room. On the bedroom side, there is a lounge chair and a regular deck chair with a small side table. The additional lounging space makes it better than rooms or suites located on the upper floors.
A short while after unpacking our luggage in the suite, the room service staff came by with welcome amenities. There was a plate of snacks and another plate filled with chocolate covered strawberries. This was one of the nicest welcome snacks I have received in a hotel stay!
In the evening, turndown service is provided by the staff as well, with used towels being replaced, and the bed being made up for sleeping. Curtains are drawn and bottled water refilled, with chocolates left by the beds.
Swimming Pool and Hydrotherapy Facilities
During my stay, I used the spa for the hydrotherapy circuit which is a separate area from the swimming pool deck. This section requires the staff to open up the area and all guests have to pay unless it is part of your lodging package. It was complimentary to us for a one-time use due to the tardiness upon check-in.
The hydrotherapy or aqua circuit consists of shower rooms, a relaxation pool with in=pool loungers and a jacuzzi, an over-the-head water jet, a circular jet-stream, a hot tub and a cold water dipping pool to freshen in between.
Above the hydrotherapy pool section, there is the main lap pool that extends to an outdoor section. As a result the water in the pool is not exactly warm. Lounge chairs are placed around the pool and the glass windows around the structure gave fantastic views of the mountains and the gardens. Guests staying here definitely needs to check out the pool area!
During my stay, we went for a massage on one of the mornings after our hike around Machu Picchu. My wife enjoyed the massage and I thought it was at a reasonable pricing (~$120 including taxes for a 90 minute massage) for a luxury resort.
There is a nice lounge by the reception for guests using the spa to fill in their preferences for the massage. The treatment room for couples has their own bathroom for showers and to change to the undergarments. Locker rooms are available in the changing rooms beside the pool or along the foyer leading to the swimming pool.
After the treatment, there is a small room with several reclining chairs to relax with a cup of hot tea. These wooden chairs are heated and comes with a comfortable blanket for a cocooning experience.
In addition, there is a Scandinavian sauna and 2 hot tubs or jacuzzi in another section of the spa with standard pool chairs. This space is open for all hotel guests and is connected to both the spa and the swimming pool.
Within the same space, there is a hair salon as well for guests who wants to do the whole beauty package. After all this is a resort for relaxing getaways!
The fitness facilities in Tambo del Inka includes the swimming pool which is long enough to do laps in the morning and a well equipped fitness centre in a very nice setting.
They even have individual TVs in front of the treadmills and some of the machines for guests to use instead of the smaller screen within the treadmills. Equipments were by Technogym which seems the default choice for luxury hotels and resorts.
I would use a separate post to review the food and beverage options where I had lunch at Kiri bar and the daily buffet breakfast at Hawa restaurant. For this stay, the room rate was around $400 per night inclusive of taxes, though I had redeemed my points which was 35,000 points per night. It was not exactly the most optimal use of points but I did not feel like paying the rate for this hotel and I had plenty of SPG points. Considering there was little other luxury resort to choose from for a visit to Machu Picchu, I think this is a fantastic place to stay. As they say, luxury is the ability the enjoy the finer things in life even in the most remote of places.
Tambo del Inka, a Luxury Collection Resort in Urubamba, Peru
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