From Milan, I made my way back to Munich where my Mum and Sister with return to Asia from, while I made my way to Sweden. However we still had 2 nights in the city and I chose to stay at the Le Meridien, having dropped off some of my bulkier luggage there for storage. As a city centre hotel, the Le Meridien has a very convenient location right across the Hauptbahnhof or the Central Railway Station. As the Lufthansa airport bus stops at the train station as well, it make it easy for travellers to access this hotel. Being a popular choice for travellers, the lobby is frequently busy in the morning and afternoon. Thus I had to wait for another associate to operate the other stations in the reception desk before proceeding with my check-in.
While I had booked a standard room, I enquired about upgrade availability from the agent processing my check-in. As a Platinum member I was supposed to gain access to upgrades for Junior Suites though I was brushed off with her claiming the hotel was full though a cursory check on the mobile app shows plenty of suites being sold for the day. When I called her out on it, she reluctantly upgraded me to one of the suites. Other than that, the treatment upon check-in was cold and unfriendly which certainly left a bad impression.
Aside from the reception desk, there is a concierge desk in the lobby and a coffee stand with seats around it where guests could grab a free cup of cappuccino as per the usual Le Meridien brand standard. The lobby was bright as the hotel as a central courtyard and the natural light just enters into the lobby giving it a comfortable feel even if it is crowded.
Room No: 374 Category: Junior Suite
Our assigned room on the 3rd floor was at the diagonal end of the elevator and that meant a bit of a walk but the good part was that it was one of the larger rooms in the floor. There is a total of 9 floors with rooms located from the 2nd floor to the 9th floor.
Located on the left side of the room on entry was a large walk-in closet with its own door. Within the closet itself, there was a fixed luggage bench, and a wardrobe on one side with rows of hangers and the usual portable luggage stands and ironing boards on the other side. A tall mirror is set in the middle making this a very functional closet and especially comfortable for longer stays.
Across from the walk-in closet was the bathroom, and in comparison, this was an average bathroom for a suite since there was only one washbasin in the countertop space. The nice part of the bathroom was the partition they made in the space so that the toilet is not immediately seen on entry as it was behind the wall surrounding the countertop.
The toilet has its own shelving unit on top with a box of tissue. And there was a sanitary bag dispenser beside the toilet for the convenience of female guests.
What makes this bathroom fitting for a suite was the fact they had both a bathtub and a shower chamber. The shower area has both a fixed shower head on top and a handheld shower head. There was a shower head on the bathtub as well making it user friendly and great for long comfortable showers. Bathroom amenities here are by Malin + Goetz and as a suite, larger tubes of the amenities were provided.
Heading into the main room, it was a long rectangular open space. That means no partition between the living space and the bedroom. However it was a large comfortable space for a small family.
On the left was an armchair and a sofa bed by the wall with a square coffee table in the middle of the room. By the wall facing the bed, there was a wall-mounted flat-screen TV with a cabinet that houses the minibar and glasses. There was an espresso machine underneath the TV and an electric kettle for guests to use. At the other side of the wall was a comfortable-sized desk for working with a standard pull-out chair.
At the other side of the room was the King bed with 2 large bedside tables. By the foot of the bed, there was a large bench that could function as another space to hold your luggage. One thing I liked about the room was that the furniture are not over the top and they combine to create a comfortable space that works well.
The room faces the courtyard as the floor plan shows, and with only the bedside of the room having a window, the interior can be a bit dim even in the afternoon so it was certainly appreciated that there was plenty of table top lights around the room. Inside the room, SPG members staying would find 2 bottles of water though this was not replenished by the hotel even though in most properties I have never had difficulty requesting extras in the evening. As an upscale hotel, there was turndown service here but water was again not replenished. Neither was the espresso capsules that we used in the day replenished. What the turndown service entails is the closing of curtains and the changing of towels if required. Small chocolates were also placed on the beds for guests.
Spa and Fitness Facilities
The hotel has most of the facilities in the lobby floor with all the dining venues located on the ground floor. There are conference centres on the 2nd floor, though the one of most significance is the wellness area in the basement.
Entering the wellness area from the elevators, guests pass by a square room that has several treadmills, fitness equipments. While most of the equipments was above average, this room lacked lighting even though they added some window to allow natural light to enter the space. Let’s just say it was not the highlight of the spa.
The highlight of the wellness area has got to be the indoor swimming pool located in the adjacent space from the fitness centre. This was a nice facility to have for a city centre hotel.
There was even a whirlpool jacuzzi area with a large desk by the side of it to lounge beside the swimming pool. Relaxing lounge chairs were placed all around the pool area and this was a space to have a swim as well as to relax and unwind after a day in the city.
From the pool deck, there was another set of doors that leads to several spa treatment chambers. There was a hot sauna chamber, a steam room, and a relaxing solarium lounge with dim lighting. A shower and refreshing room was setup between the sauna and steam room so that guests can cool down in between treatments.
At the other end of the pool deck, there was the locker area as well as the private rooms for massage treatments. As a large spa area, there was plenty of lockers for guests and the locker area is split into a male and female section with private shower rooms in both locker areas. Amenities are provided on wall-mounted dispensers in the shower rooms.
There are some seats and water provided from the jug within the locker rooms. It is also complete with a grooming area with hairdryer for guests to look proper after the shower.
For a city centre hotel, I was surprised on how complete the wellness area was. It can definitely be a nice place to hang out in the evenings and the large indoor pool deck with a whirlpool has got to be the nicest part about this spa.
The hotel has an all day dining restaurant and a bar located in the lobby. While SPG Platinum members can choose breakfast as one of the amenities, I decided to forgo it since we stayed in after being a bit tired as this was the end of our trip and I was really tired of the usual breakfast by this time. After all coffee is available in the room and from the lobby. The neat coffee stand is a great facility offering guests the convenience of coffee to go or just a nice space to have it inside the courtyard.
At the end of the lobby, there is a small Business corner with a few workstations for guests to surf the internet or to print some documents. Though aside from that, there was no other facility of interest during my stay.
For the 2 nights I stayed, the nightly room rate was EUR162 per night (~$184) and this was inclusive of taxes. For a city centre hotel that was convenient to get to, this was a very good rate considering the upgraded suite I received. However the lack of service and the irregular housekeeping top up of amenities like bottled water and espresso capsules did not really give me the confidence of staying in this property. If I was relying on public transport, this was definitely one hotel to consider in Munich, but if I was driving, I would certainly choose to stay in other properties that have makes me feel more welcome.