Hampton by Hilton Freiburg – a Hotel Review

From Munich, my plan was to visit the Schloss Neuchwanstein and a stop by the Porsche Museum shop in Zuffenhausen, Stuttgart. Planning the drive, I decided to spend the night in Freiburg, the heart of the Black Forest in Southern Germany. This hotel is constructed in a new area in town and the land beside the hotel is even unused, remaining as a muddy field where guests could park their car. Around the hotel is a mainly residential district and on approach from the main street, guests actually notice the hotel facade but the drop-off porch is actually around the corner at the back with a private driveway.

Drop-off porch
Drop-off porch for the hotel

Inside the Hampton by Hilton brand, it reminds me of the Hyatt Place with nearly all the facilities in the main lobby, and an open and fresh layout to make things comfortable. Warm colours in the lobby was reminiscent of a Hilton Garden Inn with the reception desk located in the middle of the lobby floor so guests arriving from the main road or the drop-off porch can find the reception easily.

Lobby seating
Lobby seating

Check-in was simple and quick with us passing our credentials and credit card and the agent passing us our room keys and urging us to grab 2 items from the snack and refreshment bar beside the reception as a welcome amenity for Hilton Diamond members. She further mentioned that the complimentary breakfast would be served in the lobby restaurant.

Reception desk
Reception desk

Room No: 417 Category: Twin Room

Once again, I was assigned a room on the 4th floor and even though I was a Hilton Diamond member, there was no mention of an upgrade, and I did not ask for one either since it was just for an overnight stay.

Floor plan and layout
Floor plan and layout

Entering the room, guests will find an open closet on the left of the door. Inside the closet, there are the usual moderate hotel room amenities like an ironing board, iron and foldable luggage stand.

Closet amenities
Closet amenities

Next to the closet is the bathroom which is perhaps the nicest part of this room. Not only is the bathroom modern, but it was brightly lit with one stand-alone countertop and a large shower area with adequate glass cover to prevent water splash.

Bathroom
Modern bathroom

The toilet is located on the left side of the washbasin and beside the toilet was a towel rack with empty partitions that makes it easy to place your own stuff when showering.

Towel cabinet
Towel cabinet beside the toilet

However like majority of hotels in this calibre, wall mounted amenities is the norm. While I understand the part about being environmentally friendly, many of these wall mounted dispensers get really dirty over time. For a new hotel such as this, I am more accepting about it but that is also why I sometimes travel with my own small toiletry kit.

Wall mounted amenities
Wall mounted amenities

In the bedroom, there was 2 twin beds with a square table in between. As a new hotel there was power outlets conveniently located by both beds, However these beds are really suitable only for one person and that would make it a squeeze for families with small children as there is not much space in the basic rooms for an extra bed.

Twin bed in the room
Twin bed in the room

Across the bed was the TV console and a narrow work desk with a swivelling work chair. The space between the bed and the table was a bit of a squeeze though so the room was a bit on the small side. The coffee making kit and kettle was placed underneath the TV console and the room lacks a minibar. It seems some mid-range hotels are now forgoing the minibar totally.

Desk and TV console
Desk and TV console

From the room there was a view of the residential area of this small town. It was nothing interesting but at least it was not a view of a dumpster.

View from the room
View from the room

Breakfast at the Restaurant

The next morning, breakfast is complimentary for all guests and it is served at the hotel’s only restaurant served from 6am to 10am daily. I did notice the night I arrived that the hotel prepared some late night snack for a tour group that just arrived.

Restaurant
Restaurant seating
Buffet corner
Buffet corner

Breakfast dishes on the buffet consisted of cold cuts like hams and salami. They even had a non-pork content as they seems to cater to tour groups. Next to the cold cuts, they had a bowl of diced cucumber and tomatoes.

Ham and salami
Ham and salami
Cold cuts, cucumber and tomatoes
Cold cuts, cucumber and tomatoes

Across from the cold cuts were 3 kinds of cheese with a bowl of diced fruits.

Cheese variety
Cheese variety

Assorted rolls with croissants, chocolate danish and bread was available from the basket.

Breakfast rolls and croissant
Breakfast rolls and croissant
Bread in the basket
Bread in the basket

Next to the bread and toaster, there was sour cherry and apricot jam along with nutella and honey. What was interesting was they provided small crispy edible platters to place the jam so when you finish scooping up the jam, you can snack on the remainder!

Jams and spreads
Jams with snackable platters on the sides

Hot cooked food in the buffet counter was scrambled eggs, bacon, sausages, rosti and baked beans.

Scrambled eggs
Scrambled eggs
Bacon and sausages
Bacon and sausages
Rosti and baked beans
Rosti and baked beans

Fresh fruits like bananas, oranges and apples were available to grab and go.

Fresh fruits
Fresh fruits

If the prepared food is not to your fancy, you could make your own waffle with icing sugar, whipped cream and maple syrup as the available topping.

Waffle making machine
Waffle making machine

Another thing they need to make themselves is their cup of coffee with a touch-screen espresso machine making it easy.

Touch screen espresso machine
Touch screen espresso machine

Other beverages guests could enjoy is a range of tea from Dallmayr. Creamer, sugar and pre-packed lemon juice was supplied underneath the tea bags so it was easy to make your own lemon tea. Otherwise there was the popular multivitamin juice found in Germany and Austria along with orange juice.

Tea by Dallmayr
Tea by Dallmayr
Creamer, sugar and lemon juice
Creamer, sugar and lemon juice
Juice section
Juice section

Other Facilities

All the other facilities in the hotel are located in the lobby level. The main facility being the lobby lounge with plenty of communal seating spaces so guests staying in groups can hang out here to socialize. At the end of the lounge was an open meeting table with a couple of computers that function as a place to work.

Lobby lounge
Lobby lounge

The biggest amenity is perhaps the welcome snack for Hilton Diamond members. Upon check-out it was possible for them to grab a couple of items to go as well. There was chocolate bars, small packets of Pringles and gummy bears for the snacks.

Convenience store
Convenience store

Drinks selections includes soft drinks, beer and mineral water.

Drinks from the fridge
Drinks from the fridge

On the lobby level beside the elevators, there is a room for the fitness centre. It was a basic space with a couple of treadmills, some other fitness equipments and a weights area.

Treadmills in the fitness centre
Treadmills in the fitness centre
Fitness centre
Fitness centre

For the rate of EUR99 (~$112) or 25,000 Hilton points, a stay here was good value for money considering the new rooms and facilities and inclusion of breakfast. While parking is ordinarily at a cost of EUR15, I was able to park at the vacant land beside the hotel as other cars did. Guests could also find complimentary street side parking around the neighbourhood. If I was in the vicinity, I would certainly consider this property to stay, but only if I am driving.

Stationery
Stationery at the hotel
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