Located right above the Sondrio subway station (yellow line), the Crowne Plaza in Milan provided easy access to sights in the city for tourists and it is not too far from the central train station as well making it feasible to walk to the hotel if you do not have plenty of luggage. As I have a rental car, this was not necessary. Part of the reason I chose this hotel was the enclosed parking which means guests can park their car safely.
Guests can enter the hotel from the main entrance just above the Sondrio metro station or by the restaurant entrance at the back which leads from the parking area. Inside the hotel, a small reception desk greets guests by the main entrance with a couple of seating across from it. The lobby is compact as it is also shared with the restaurant on the ground floor. On the reception desk, there is a price list for the limousine service for guests requiring pick up from the airports (Linate and Malpensa). Prices are certainly quite reasonable especially for larger groups (7-8 pax) travelling together. There is also a bowl filled with candies which is common for European hotels.
Check-in was fast as I arrived at night and I was served immediately by the lone staff at the reception desk. I was told I had been upgraded and it was surprising since I am not a premium member of IHG Rewards which is the loyalty program for InterContinental, Crowne Plaza and Holiday Inn Hotels.
Room No: 708 Category: Superior King Room
My assigned room was just diagonally across from the elevator and thus it faces the traffic junction in the corner of this L-shaped hotel. The room itself has a nice foyer space separating the bedroom and the entrance with the closet and minibar located here. On the minibar was a bottle of water for IHG Rewards members.
Bedroom has a king size bed with an armchair and work chair. A flatscreen TV was mounted on the wall with the desk below. While the furnishings were pretty basic, plenty of power outlets around the room and by the bed made it easy to charge your devices and access power for your laptop.
Turndown amenities includes chocolates and a sleeping kit that contains a relaxing roll-on aroma and a linen spray. This gave the room a premium touch and I thought the amenities was very well chosen for a hotel room!
Bathroom in this room was large which is uncommon in Europe. There was double vanity inside the bathroom along with a toilet and bidet. One nice feature was the window and curtains situated at the end of the bathroom allowing natural light in the morning.
Shower area in the bath was inside the bathtub with a glass partition, a setup common in Europe. Though the glass divider is not long enough, resulting in a wet floor after every shower making it slippery if you are not careful. Another amenity lacking are the small towels, though this could be due to a European habit of not supplying small wipe towels.
Amenities inside the bathroom was by Argan and it has a nice floral scent. My first experience using this was from my past stay at the Wanderlust hotel in Singapore.
In the morning, I gazed out from my window and had a nice view of the surrounding area with the sunrise. This was definitely a room with a view in the city! In fact, my photo was featured by the hotel’s Instagram page recently as well.
Without breakfast on my rate, I did not try out the hotel’s restaurant. Though I did check out the hotel’s small fitness centre at the top floor. It was a small space with a treadmill, a stepping machine, some benches and a couple of weights
Beside the fitness centre, there was a small enclosed sauna with a shower area for refreshing after the exercise. Towels and hanging racks for your clothes are provided though the area is meant for no more than 3-4 guests to use at the same time as it is a small space.
Facilities inside the hotel includes some meeting rooms and workstations by the lobby for guests who need to check their e-mails and print some documents.
Other than that, the terrace and patio at the back of the hotel near the driveway is a neat space to unwind in the evening for drinks when the weather warms up.
If not, there are some seats inside the restaurant with sofas when it is winter time. Room rate in the hotel was around EUR141 (~$165) while redemption rates using IHG points was 20,000 points per night while parking was EUR20 per night at the enclosed garden.
At this rate, the hotel was a reasonable place to stay considering the space of the bathroom and the view out of the bedroom. While it might not be luxurious, a range of amenities made for a comfortable stay and I would certainly recommend this hotel to both business and leisure travellers staying in Milan.