A Review of the Grand Hyatt Macau

Over the lunar new year celebrations, I made a reservation at the Grand Hyatt Macau. As this was a peak season, prices were expensive, but we were booked into a Grand Suite with double beds. The Grand Hyatt Macau is located in the Cotai Strip area within the City of Dreams Resort complex, which in turn is just opposite The Venetian in Macau. While this area would not be the ideal choice for first time visitors to Macau, it was good to enjoy the newest resorts in Macau. We boarded the complimentary shuttle service pick-up from the main ferry terminal and the bus will make several stops in the resort complex before finally dropping guests at the Grand Hyatt lobby entrance which is at the back of the complex.

Lobby of the Grand Hyatt
Lobby of the Grand Hyatt Macau

There was a nice grand lobby that greets guests upon entrance, with several check-in counters on the right. In addition, I did notice a high-rollers and VIP check-in counter. The check-in was a pleasant experience and the lady who checked me in informed me of the Diamond privileges like lounge access and ability to enjoy breakfast in the restaurant.

Grand Suite
Grand Suite in the Grand Hyatt Macau

Our room was on a high floor which was good and provided views of the Cotai Strip and the surrounding resort complex. Upon entrance was a tall dining area with a small kitchenette where a Nespresso machine is to be found. There is a huge living room with a wrap-around sofa at the end. The bedroom with double beds lie in a separate room. The room actually looks a bit plain as compared to the living space. While the room was a nice size, there was just something lacking in that the furnitures does not seem to stand out.

Double Bedroom
Double bedroom

In addition, the beds were more like twin beds and is a bit smaller than those I experienced in N. America. The only thing I enjoyed was the bathroom which was as large as the bedroom. Inside was a double sink with a separate enclosed toilet. The bathtub was enclosed in a separate chamber with a walk-in shower stall. There was a glass window between the bathroom and the bedroom like many modern hotel rooms today. Though this one had a blind curtain that could be operated from the room.

Bathroom
Large bathroom with double sink

With the room being located on a high floor, the views of the Cotai Strip was remarkable. We had a nice view of the lights emanating from the Hard Rock and Crown Towers hotel tower at night and in the day it was easy to spot as far as the new Galaxy Macau Resort.

Macau Cotai Strip View
Macau Cotai Strip view from the room

Since we were staying at the resort over several nights, we split up the days we had breakfast in the club lounge and the mezza9 restaurant. In fact since they were beside each other, it was easy to move between one or the other. The Grand Club and the mezza9 restaurant are both located in the 3rd floor though the restaurant was about twice the size of the lounge. Add to the fact that there seems to be many guests with club access, the Grand Club lounge seems to be more crowded in the morning. The selection of breakfast items is definitely more varied in the restaurant but in the Grand Club, guests can order a-la carte from a small menu everyday. In addition, the coffee served in the Grand Club seems to be slightly better. One of the highlight dishes during our stay was the suckling pig porridge which I enjoyed though it was only available on the first day as the ingredients for the porridge change on a daily basis.

Suckling Pig Congee
Suckling pig congee in the Grand Club
Shrimp Wontons Noodle at mezza9
Shrimp wonton noodle at mezza9

Staying at the Grand Hyatt Macau for our Macau trip also meant we could obtain complimentary tickets for the ‘Dragon’s Treasure’ show at a pre-determined time slot. This was a standing show where the action takes place on a 360-degree screen and features an animation of dragons. Showtime was pretty short as it screened for only about 20 minutes. In addition to the show, there was firecrackers being let off to usher in the Lunar New Year, along with a Lion Dance Performance in the morning of the New Year. Besides the free shows, there is also a Las Vegas-style show titled ‘House of Dancing Water’ that plays out in the theatre below the hotel, along with a high-end shopping mall and, last but not least, the casino.

Casino Main Atrium
City of Dreams 新濠天地 casino entrance

Overall, the Grand Hyatt Macau is a good property for Hyatt to have in Macau especially with the increasing number of visitors to this resort outpost. However, if I am returning to Macau again, I might head out to the other hotels closer to the city centre.

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