The Andaz is perhaps my most favourite hotel brand, as they have free internet, complimentary snacks and non-alcoholic beverages on the minibar, and incorporates chic design with local amenities. This makes them a boutique hotel with a common target market like the W Hotels, except without the fuss. Being back at the first Andaz property I visited, I was obviously excited to begin with. However, this time it felt like any other hotel check-in, as the ‘host’ that checked me in was pleasant but not as great as the one I had 2 years back. For those arriving by rental car, the property has a pricey parking garage beside the hotel which was expected for NYC. Arriving early, we still managed to check into our rooms, though there was no upgrades for Diamond members, as the property was more or less full.
As always the minibar at Andaz is always complimentary except for alcoholic drinks and that also includes a snack or two, which usually comprises of chips and an energy bar in the Andaz Wall Street. The bedroom is still clean and maintained properly well since my last visit. While it may feel sparsely decorated, I like the minimalist design approaches in the hotel. The only thing I did not really fancy was the dark toilet with black tiles all around. While it may look chic and modern, it made it a bit dark. Bathroom amenities are still the same by C.O. Bigelow in the Andaz Wall Street which is one of the best in Hyatt hotels within North America.
Hyatt Diamond members also gets free breakfast for the stay and it was served in the Wall & Water restaurant on the second floor. The breakfast menu was pretty good for such a small boutique property though the restaurant was quite empty when we had breakfast at around 9am. In addition to the a-la-carte choices, there was also a ‘communal table’ set up with continental breakfast choices for guests. It works out well for those who wants more choices and also for guests in a hurry. On the first day, I had the smoked salmon eggs benny, while on the second day I switched to a sweet choice of buttermilk waffles with caramelized bananas and walnuts. I likes the waffles so much I ordered it again on the last day.
Somehow the Andaz has lost its charm from my last stay in the property, and while I would not mind staying here again, I do believe there are other better choices such as the newer Hyatt in Union Square (though they did not have double beds which I needed for the duration of my stay). Unless your business is in Downtown, I would also tend to think the Andaz 5th Avenue is somewhat better in terms of location. Another disappointment to the stay is also the fact that Andaz seems to have gone away with providing check-out amenities such as lip balms and candies which I thought was a nice touch.